Privacy Policy - TowRides

Last Updated: May 7, 2026

1. Introduction

TowRides ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we handle your personal data when you use our mobile application.

2. Data We Collect

• Personal Information: Name, phone number, email address
• Location Data: Real-time location for ride matching and tracking
• Payment Information: Payment method details (processed securely)
• Device Information: Device type, operating system, unique device ID
• Usage Data: App usage patterns, ride history, preferences

3. How We Use Your Data

• To provide and improve our ride-hailing services
• To match riders with nearby drivers
• To process payments securely
• To communicate with you about your rides
• To ensure safety and security of our platform
• To comply with legal obligations

4. Data Sharing

We may share your data with:

• Drivers: Your contact info and pickup/drop-off location for ride completion
• Payment Processors: To process transactions securely
• Service Providers: Third-party services that help us operate our platform
• Legal Authorities: When required by law

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission is 100% secure.

6. Data Retention

We retain your personal data only as long as necessary to provide our services and as required by law. You can request deletion of your account and data at any time.

7. Your Rights

• Access: Request a copy of your personal data
• Correction: Update or correct your personal data
• Deletion: Request deletion of your account and data
• Opt-out: Opt out of non-essential communications

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us